Secure Payment
Secure Payment
Last Updated: 2 April 2026
1. Accepted Payment Methods
We accept the following payment methods at checkout:
Credit & Debit Cards
Visa, Mastercard, American Express, and other major cards via Shopify Payments.
Klarna
Pay in 3 interest-free instalments, or pay later in 30 days. Subject to Klarna's own eligibility and terms.
Clearpay
Split your purchase into 4 interest-free payments, made every 2 weeks. Subject to Clearpay's terms.
Apple Pay & Google Pay
Fast, contactless checkout using your device wallet via Shopify Payments.
2. Payment Security
All payments on our website are processed through Shopify Payments, which is built on Stripe's infrastructure. This means:
- PCI-DSS Level 1 compliant — the highest standard of payment card security
- 256-bit SSL encryption — your data is encrypted during every transaction
- 3D Secure authentication — additional verification for card payments where required by your bank
- Fraud analysis — automatic fraud detection on every order
We do not store, access, or have visibility of your full card number, CVV, or banking credentials at any point. All sensitive payment data is handled entirely by our payment processors.
3. Buy Now, Pay Later
Klarna and Clearpay are third-party buy-now-pay-later services. When you choose one of these options at checkout:
- Your eligibility is assessed by Klarna or Clearpay directly — we have no involvement in credit decisions
- Your payment relationship is between you and the provider, governed by their terms and conditions
- Late or missed payments may incur fees as set out in the provider's terms
- Refunds for Klarna/Clearpay orders are processed through the respective provider (see our Returns & Refunds policy)
For more information, please visit klarna.com or clearpay.co.uk.
4. Currency & Pricing
All prices displayed on our website are in British Pounds (GBP) and include VAT where applicable. The total you see at checkout is the final amount charged — there are no hidden fees from us.
For international orders, your bank or card provider may apply a currency conversion fee — this is outside of our control.
5. Payment Issues
If your payment is declined or you experience issues at checkout, please try the following:
- Check that your card details are entered correctly
- Ensure your card has not expired and has sufficient funds
- Contact your bank — they may be blocking the transaction for security reasons
- Try a different payment method
If the problem persists, please contact us and we'll do our best to help:
6. Authorisation & Charges
When you place an order, a payment authorisation is created. Your card is charged only when the order is confirmed and being processed. In rare cases, you may see a pending charge on your statement that will either be captured or automatically released within a few business days.
